Terms & Conditions

1. About House Of Ivory

House Of Ivory is an online fashion and lifestyle store offering curated products through its website.

The website may be accessed for personal, non-commercial shopping and browsing purposes.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing on behalf of another person or entity, you confirm that you have authority to do so.

3. Account Registration

Certain features of the website may require you to create an account.

You are responsible for providing accurate, current and complete information and for keeping your account credentials confidential.

You are responsible for activities carried out through your account.

4. Products & Product Information

We make reasonable efforts to display product descriptions, photographs, colours, sizes and other information as accurately as possible.

However, colours and appearance may vary depending on your device or display settings.

Product availability may change without prior notice.

5. Prices & Taxes

Product prices displayed on the website are subject to change without prior notice.

Applicable taxes, delivery charges or other applicable charges will be displayed during the ordering process where applicable.

We make reasonable efforts to ensure that pricing information is accurate. If a significant pricing error occurs, we may contact you before processing the order.

6. Orders

When you place an order through the website, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. Orders may be subject to availability, payment verification and other checks.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing or product unavailability.

7. Payment

Payments may be processed through third-party payment service providers.

You agree to provide accurate payment and billing information required to complete your purchase.

We do not intentionally store complete payment card information on our website unless expressly stated otherwise.

8. Shipping & Delivery

Orders will be shipped to the delivery address provided during checkout.

Estimated delivery timelines may vary depending on destination, product availability, courier conditions, holidays and other circumstances.

House Of Ivory will make reasonable efforts to dispatch and deliver orders within the stated timeframe.

Please refer to our Shipping Policy for detailed information regarding delivery charges, timelines and shipping conditions.

9. Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to the applicable House Of Ivory return and refund policy.

Customers should review the applicable policy before placing an order.

Where a product is eligible for return or exchange, the customer may be required to meet applicable conditions such as return timelines, product condition and proof of purchase.

Nothing in these Terms is intended to limit any consumer rights available under applicable law.

10. Promotions & Discounts

From time to time, House Of Ivory may offer promotional discounts, coupons, gifts or other promotional schemes.

Promotional offers may be subject to additional terms, validity periods, minimum purchase requirements or product exclusions.

Unless expressly stated otherwise, promotional offers cannot be combined.

11. Intellectual Property

All content on the House Of Ivory website, including logos, photographs, graphics, designs, text, product descriptions, videos and other materials, is owned by or licensed to House Of Ivory unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish or commercially exploit website content without prior written permission.

12. User Conduct

You agree not to misuse the website or attempt to interfere with its operation.

• Attempt unauthorized access to website systems.
• Use the website for fraudulent purposes.
• Submit false or misleading information.
• Introduce malicious code or harmful material.
• Use website content for unauthorized commercial purposes.

13. Website Availability

We aim to keep the website available and functioning properly. However, uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances outside our reasonable control.

14. Third-Party Services & Links

Our website may contain links to or integrations with third-party services, payment providers, delivery partners or social-media platforms.

Third-party services may have their own terms and privacy policies. House Of Ivory is not responsible for policies or practices outside our control.

15. Limitation of Liability

To the extent permitted by applicable law, House Of Ivory will not be responsible for indirect, incidental or consequential losses arising from use of the website or services.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your misuse of the website, violation of these Terms, or infringement of another person's rights.

17. Privacy

Your use of this website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how personal information is handled.

18. Changes to These Terms

House Of Ivory may update these Terms & Conditions from time to time.

Changes will become effective when the updated Terms are published on this page.

We recommend reviewing this page periodically for any updates.

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable consumer-protection laws, disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts and authorities having jurisdiction over the business.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact House Of Ivory.