Privacy Policy

1. Information We Collect

When you visit or use the House Of Ivory website, we may collect information that you voluntarily provide to us.

Personal Information

Depending on how you interact with our website, we may collect information such as:

• Name
• Mobile or telephone number
• Email address
• Billing and shipping address
• Account information
• Order and purchase information
• Information submitted through our contact forms

2. How We Use Your Information

We may use the information we collect for purposes including:

• Processing and fulfilling your orders.
• Providing customer support and assistance.
• Communicating with you about your orders, enquiries and account.
• Improving our website, products and services.
• Providing information about collections, offers and promotions where permitted.
• Preventing fraudulent or unauthorized activity.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us remember preferences, maintain shopping-cart functionality and improve website performance.

4. Payment Information

Payments made through our website may be processed through third-party payment service providers.

House Of Ivory does not intend to store complete payment-card details on its own servers. Payment information is handled according to the policies and security practices of the applicable payment provider.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our website and provide services to you, such as:

• Payment service providers
• Shipping and delivery partners
• Website and hosting service providers
• Technical and customer-support service providers

Information may also be disclosed where required by applicable law or to protect the rights, property or safety of House Of Ivory, our customers or others.

6. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, services or social-media platforms.

House Of Ivory is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

9. Your Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.

You may also choose not to receive promotional communications from us by following the unsubscribe instructions provided in those communications or contacting us directly.

10. Changes to This Privacy Policy

House Of Ivory may update this Privacy Policy from time to time to reflect changes in our services, website or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.